Privacy Policy

1. Overview

On Top Commercial Roofing ("we," "our," or "us"), located at 2809 Capital St, Wylie, TX 75098, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at ontopcommercialroofing.com or contact us for commercial roofing services.

By using our website or submitting a contact form, you agree to the practices described in this policy.

2. Information We Collect

We collect information you voluntarily provide when you contact us or request a quote, including:

• Full name
• Business or company name
• Email address
• Phone number
• Property or project address
• Project details and messages you include in contact forms

We may also automatically collect limited technical data through your browser, including your IP address, browser type, pages visited, and the date and time of your visit. This data is used solely to understand how our website is being used and to improve its performance.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or quote request
• Schedule on-site inspections or consultations
• Provide estimates, proposals, and project information
• Communicate with you about your roofing project
• Improve our website and services

We do not use your information for automated decision-making or profiling.

4. We Do Not Sell Your Information

On Top Commercial Roofing does not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing purposes. We will never sell your data to advertisers, data brokers, or any other outside party.

5. Information Sharing

We do not share your personal information except in the following limited circumstances:

• Service providers: We may share information with trusted service providers who assist us in operating our business (such as email platforms or scheduling tools), solely to fulfill those services. These providers are prohibited from using your data for any other purpose.
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.
• Business protection: We may disclose information to protect the rights, property, or safety of On Top Commercial Roofing, our clients, or others.

6. Cookies & Tracking

Our website may use basic browser cookies to improve your experience and understand how visitors use the site. These cookies do not store personally identifiable information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We do not currently use third-party advertising cookies or cross-site tracking technologies.

7. Data Retention

We retain your personal information only for as long as necessary to respond to your inquiry, complete your project, or as required by applicable law. Contact form submissions and project correspondence are retained for a reasonable period to support our business operations and any follow-up communication you may initiate.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights (Texas Residents)

Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have the following rights regarding their personal data:

• Right to know: You may request to know what personal data we have collected about you.
• Right to correct: You may request that we correct inaccurate personal data.
• Right to delete: You may request that we delete your personal data.
• Right to opt out: You have the right to opt out of the sale of your personal data (we do not sell personal data).

To exercise any of these rights, please contact us using the information below. We will respond to verified requests within 45 days.

10. Children's Privacy

Our website is intended for commercial business use and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to third-party websites (such as LinkedIn). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy-related concern, please contact us: